For plumbing companies
Generate planned jobs without mixing them with emergency requests
The system helps generate planned jobs and keep them separate from cases that need manual review. Attract, Call Back, Book. We attract inquiries with ads. We call everyone back within a minute. We book consultations straight into the calendar. For a plumbing company, the system can promote planned services, collect a description of the case, and book a call, while holding back a request that needs human review before any callout is promised.
A planned job and an urgent case need two different paths
An inquiry about renovating a system, replacing fixtures, or ongoing maintenance can be qualified and booked without any rush. A description of a leak or no water needs rules agreed with the company. The system doesn't treat these situations the same way, and it doesn't let the agent promise a callout on its own.
The campaign generates the scope you want to handle
Attract
You specify the services, the area, and the type of client you want to generate. The creatives don't promise round-the-clock callouts if that's not actually part of your offer.
Call Back
The agent establishes the address, the type of property, the kind of need, and whether the case has traits that require handing it to a human. It doesn't instruct the caller on how to fix anything themselves.
Book
Planned work goes into the calendar for a consultation or a site visit. Other cases are handed over according to your rules, without a made-up time and without a diagnosis.
The minimum needed for the right next step
Whether it's planned work, service, or an urgent request.
Address and type of property.
Whether access to the property needs to be arranged with someone else.
A description of the situation in the caller's own words.
A time for a call or a site visit available in the right calendar.
You define the line between booking a slot and handing off the case
Before launch you approve the deciding questions, the campaign scope, and the rules for urgent requests. The agent doesn't decide on its own whether a crew should be dispatched, and it doesn't reschedule planned work to make room without a rule from you.
The agent doesn't replace a plumber
It doesn't diagnose the cause of the problem.
It doesn't tell the caller what to unscrew or fix themselves.
It doesn't determine liability between an owner, a tenant, or a property manager.
It doesn't promise a callout or a completion date outside the approved calendar.
See if lead generation can be kept separate from on-call work
During the call we'll work out which services you want to promote, which questions should sort the cases, and which slots can safely be shown in the calendar.