Krakow - the market and local regulations
Krakow's service market runs under a special rule for heating
Helpify connects advertising, fast contact and a calendar for service businesses operating in Krakow. Attract, Call Back, Book. We attract inquiries with ads. We call everyone back within a minute. We book consultations straight into the calendar. The campaign scope follows from the services, the service area, and the availability the company has approved.
Three sets of data, with no assumptions about customer behavior added
193 894
national economy entities registered in REGON in Krakow in 2025.
GUS, Bank Danych Lokalnych, data for 2025
9 787
entities under PKD division 43, covering specialized construction activities, in 2025.
GUS, Bank Danych Lokalnych, data for 2025
1 721
entities under PKD division 55, accommodation, in 2025.
GUS, Bank Danych Lokalnych, data for 2025
- 193 894 podmioty REGON w Krakowie - GUS, Bank Danych Lokalnych, source, data for 2025, accessed August 13, 2026.
- 9 787 podmiotów w dziale 43 PKD w Krakowie - GUS, Bank Danych Lokalnych, source, data for 2025, accessed August 13, 2026.
- 1 721 podmiotów w dziale 55 PKD w Krakowie - GUS, Bank Danych Lokalnych, source, data for 2025, accessed August 13, 2026.
The numbers confirm that different groups of services and property types are present, but they don't show when customers call or how jobs break down. The campaign should therefore come from the company's chosen segment, not from an undocumented description of the whole city.
Separate services that can't be qualified with the same questions
An inquiry about installation needs different information than one about service, and yet different information than one about building maintenance. The company chooses the service promoted in a given campaign and approves the questions that let the agent hand the case off or book a consultation.
Attract
Ads lead to a form tied to a specific service and the company's service area.
Call Back
The AI agent contacts every new inquiry within a minute and collects the data set for that service.
Book
The agent only offers a consultation when the inquiry meets the agreed conditions and fits the open slots in the calendar.
Krakow has a total ban on solid fuels
Since September 1, 2019, a total ban on solid fuels has been in effect in Krakow. A campaign for heating services can reference this rule and ask about the current heat source. The agent doesn't select equipment and doesn't assess whether an installation complies with regulations.
Całkowity zakaz paliw stałych w Krakowie od 1 września 2019 roku - Urząd Marszałkowski Województwa Małopolskiego, source, data for 2019, accessed August 13, 2026.
The company approves the segment, the service, the campaign area, and the creatives.
The company specifies what data the agent should collect before booking a consultation.
The company sets the rules for cases that can't be booked automatically.
The calendar only shows slots the company has actually made available.
The Krakow page doesn't mean an office in Krakow
Helpify has no office or confirmed client deployment in Krakow. Scoping, setup, testing, and any later changes all happen remotely. The company itself defines the area where it delivers its services.
Build your Krakow campaign around one customer decision
On the call we'll choose the service, the data needed to qualify inquiries, and the consultation the agent can safely book into the calendar.